Welcome to our FAQ & People Also Ask section, guiding you through every query with precision and clarity. your ultimate guide to vaping queries where you can find People Also Asked section.

We're here to provide you with precise and clear answers to all your vaping-related questions. Whether you're a beginner or an experienced vaper, this section is designed to help you enhance your vaping experience.

In our People Also Ask section, you'll find answers to common questions raised by our customers. From product inquiries to delivery and returns, we aim to address your concerns and provide you with the information you need.

Has a question that hasn't been answered yet? Don't worry, simply post your question within FAQ People Also Ask at Vape Here Store and our team will get back to you as soon as possible. Your satisfaction is our priority, and we want to ensure you have all the clarity and confidence you need when making decisions about your vaping journey.

At Vape Here Store, we believe that education and knowledge are crucial for an enjoyable vaping experience. That's why our FAQ section is continuously updated with the latest information and insights to keep you informed and empowered.

Find answers for questions raised by most of customers related to products, delivery, returns and more. Elevate your vaping experience with clarity and confidence. Dive into our FAQs now! Or just post your question if you did not find the answer!

So, whether you're curious about our products, need assistance with your order, or simply want to learn more about vaping, our FAQs have got you covered. Dive in now and let us guide you through your vaping journey with ease.

Vaping means that to use an e-cigarette or vaping device (vape kit, pod system, Disposable pods) instead of classic cigarettes. Any vaping device has a heating element that converts liquid into flavored vapor which you then inhale. Vaping liquid comes in many different flavors and nicotine strengths; some have no nicotine at all.

We Are Shipping to All UAE , Saudi Arabia , Oman , Kuwait , Bahrain , Qatar , Egypt, Jordan , UK & USA.

if there is any shipping restrictions to any of our international destinations we will announce to our customer via mail & social media platforms.

For UAE Delivery :

Abu Dhabi:

# We offer delivery all week days (From 10:00 AM till 10:00 PM)

# Same day delivery will be offered for all orders placed before 11:30 PM (If Possible).

# All orders placed after 5:00 PM will be delivered on the next working day.

# Standard Delivery Charges is AED 25 and Free Delivery for any order Net value is 300 AED and above.

# Express Delivery Service available (For Abu Dhabi Only), Delivery will be within 1-3 Hours, for orders placed from 10:00 AM till 11:30 PM.

Fridays Delivery is available

Dubai, Al Ain, Other Emirates:

# We offer delivery all week days (from 10:00 AM till 10:00 PM).

# Same Day Delivery for any order placed before 5:00 PM.

# Orders placed after 5:00 PM will be delivered on Next Day.

# Standard Delivery Charges is AED 25 and Free Delivery for any order Net value is 300 AED and above.

# We promise to dispatch your order as quickly as possible. We will provide regular updates regarding your order.

Fridays Delivery is available

The vaping industry has several reputable brands, and the perception of "the best" can vary based on personal preferences, specific features, and experiences. Vape Here Store Provides many of popular brands known for their quality products in the UAE including Disposable Vapes from ELF Bar, IGNITE Vape, BECO PRO, FUMMO Vape, HQD Vape, IGET Bar Vape, Lost Mary, Geek Bar Vape, VICIG Vape, My Shisha, Myle Vape & Pods in addition to OXBAR Vape.

Switching to the most famous brands of Vape Kits & Pod Systems we are offering latest revisions of many brands such SMOK, VAPORESSO, Geek Vape, and VOOPOO. These brands often offer a range of devices catering to different vaping styles, providing various features & designs. However, the "best" brand for you might depend on factors like the type of device, your vaping style, and any specific features you prioritize. It's a good idea to research reviews, consider your preferences, and perhaps even try different brands to find the one that suits you best.

Vape Here Store strive to provide the best delivery service in UAE when you buy Vapes from our online store.

We provide Same Vape with Same Day Delivery in Dubai with Cut-off Time up to 5:00PM, However if you placed your order after 5:00PM we will deliver the package to your doorstep on next day noon time or earlier.

Switching to Abu Dhabi we also provide Vapes with same day delivery (subject to item availability) shipped out from our retail shop with fast delivery service, you can contact our shop on 0503048660 to verify about your order can be delivered on same day before placing the order.

For all UAE Emirates, the Delivery will be on Next Day with a tracking link so you can track your order delivery
status anytime.

The Short Answer is “Yes”, Based on our previous experience with our customers you can hold in your carry-on luggage maximum up to 20-25 Pcs of Disposable Vapes,5-10Pcs of E-Liquids & 2-3 Vape Kits, you need to keep the sales invoice available with you in the airport and to declare that these vapes are for personal use only. However, you need to keep in mind that the rules regarding carrying vape devices, including disposables, in hand luggage can vary based on airline regulations and specific airport security guidelines. In general, most airlines allow passengers to bring vape devices, including disposables, but there are some restrictions and precautions to consider:

*Check airline regulations

*TSA regulations in the United

*Liquids and batteries, Typically, vape liquids are subject to the 100ml rule for carry-on liquids. Make sure to put your e-liquid bottles in a clear, resealable plastic bag and follow the guidelines for carrying liquids.

*Battery safety, Airlines often have specific rules regarding lithium-ion batteries, which are commonly used in vape devices. Most airlines require that batteries be carried in the cabin and not checked in.

*Be prepared for security checks

Let’s be clear and straight, vaping is definitely not a healthy activity, simply you are inserting vapors and chemicals to your lungs instead of pure oxygen, BUT…….if you are a traditional smoker please keep
reading this paragraph.

All Research till date done by different countries’ Public Health organizations and third-party research centres showed that vaping was 95% less harmful than smoking tobacco cigarettes. While vaping much safer than cigarettes, however there are still some concerns.

Keeping in mind most of the harm caused by traditional cigarettes, including cancer, comes from tar. There is no tar in vaping liquids.

Many of the e-liquids (SaltNic or e-juices) used in vaping devices contain nicotine. Nicotine can lead to circulation problems as well as heart disease. You can lower the risk by choosing e-liquids with less
nicotine or with no nicotine at all.

Shipping policy

We promise to dispatch your order as quickly as possible. We will provide regular updates
regarding your order

When you place your order, you will receive a confirmation email. Another email will be sent once your package is on route to your chosen delivery address.

Returns and exchanges

For Returns:

  • We are accepting returns for your Non Opened products for a full refund on the retail price only. Please note, products returned with any signs of usage by the customer will not be refunded, exchanged, or credited and will be returned to the customer.
  • Please request a return by contacting us by mail or WhatsApp, and return your items to us at our shop at your own cost. 
  • Please note that original shipping costs will not be refunded.
  • The replacement items will be shipped back to the customer at his own cost or credited to his account which can be used in any future orders.
  • Returns will be accepted within 7 days after receiving the order.
  • Consumable and perishable items (e-liquid and replacement coils, pods, disposables) No returns accepted under any circumstances.

For Refunds:

Please contact customer support Click Here for a Refund request. Please provide as many details as possible, including Order #, Name, Address, Phone Number, and REASON for the return with photos. If the return is approved you will get further directions on shipping the package back to us. Any refund or replacement will be issued once the shipment has been returned physically to our shop and processed.

For international orders, wherein few Cases the shipment might be stuck \ Delayed (If Any), Order Refund are not applicable under any condition.

The Refunded amount shall be transferred to the customer's account & the amount of Refund will be calculated as the total order amount excluding Shipping Charges (for two ways) and bank charges

For returned orders due to the customer refusing to receive the order from the shipping courier, No Refund will be applied under any circumstances.

 Warranty Coverage:

Our 14 days warranty begins the day the items are delivered. The customer handles all costs in shipping items back to Vape Here Store, and Vape Here Store handles all costs in shipping the item back to the customer after inspecting the faulty items & checking if it is applicable under our warranty policy.

What is not covered by our warranty?

  • E-liquids, Atomizers, Tanks, Re-buildable products, batteries, chargers, mechanical mods, drip tips, coils, or any other accessories on the device itself are NOT covered.
  • Failure or damage caused due to improper use or unauthorized repair.
  • Failure or damage as a result of excessive force such as dropping or abuse.
  • Failure or damage as a result of usage outside of recommended operating instructions. (See usage manual for operating instructions)
  • Damage or failure caused by improper use. This includes water damage, juice spillage, and fire damage.
  • Leaky tanks are not covered under warranty.
  • Loss or damage due to missing components.
  • Stripped or damaged threads, crooked 510 connection (Atomizer not sitting flush)
  • Damage to the finish (cosmetic issues), or scratches from a brushed finish.
  • Rattling or sticky buttons.
  • Modifying a product in any way automatically voids the warranty.
  • Defects caused by normal wear and tear or otherwise due to the normal aging of the product.
  • All Kinds of disposable cigarettes.

 What is covered by our Warranty?

  • LED screen issues
  • Charging port issues
  • Battery issues (turning off when firing, etc.)
  • Unit auto firing.
  • Chip malfunctions

Some products will have minor flaws and that is to be expected during manufacturing. We can only accept a return or exchange if an item is defective (malfunctioning).

Should you encounter any manufacturer-related defects requiring the return of received items, we offer two viable options for your convenience:

1- Courier Handover Option:

Upon receiving your subsequent order, you may choose to hand over the faulty item to the delivery courier. It's imperative to notify us of any defective items within 7 days from the date of purchase By Calling Us on 0547315066.In this scenario, the amount corresponding to the faulty items will be credited toward your next order.

2-Immediate Replacement Option:

Should you prefer an immediate replacement; the faulty item needs to be returned to our store at your expense. Upon inspection and confirmation by our expert team of a manufacturer defect, we will expedite the replacement process. Rest assured, once the items are returned to our store and verified, the replacement will be dispatched within 5-7 days.